Ms. Elisa Sermini, franchise consultant
(franchise-net Italy)

Elisa Sermini

Your Franchise Office SA
Via San Gottardo 10
Casella Postale 328
CH — 6900 Lugano TI
Switzerland

tel: +41-91-921.05.70
fax: +41-91-924.97.56
e-mail: sermini@franchise-net.it
URL. www.franchise-net.it

Profession:

since 2004  Country Manager franchise-net Italia

2003 — 2004  Collaborator for the Health Care Communication Laboratory of Swiss Italian University (Lugano / Switzerland)

2002  Direction Assistant for the Cantonal Direction of Ticino Hospitals (“Ente Ospedaliero Cantonale”) (Bellinzona / Switzerland)

1998 Sales Assistant for an information technology school

Education :

2005  Spanish language course

2004  Doctoral course on “Methodology of Research in Social Sciences”

1999 - 2004 License in Sciences of Communication, specialization in “Mass communication and new media” – Swiss Italian University (Lugano / Switzerland)

1994 - 1999 Linguistic high school (Varese / Italy)

Qualification:

- Event manager
- Organization of stands with co-exhibitors in the main franchise expos
  in Italy and Switzerland
- Articles and press releases editing about franchising and
  entrepreneurship
- Consultancy for franchisors and franchisee
- Sales responsible
- Assistance in the development of a master franchising
- Creation of partnerships and strategic alliances